Joey Coleman

He is a renowned speaker, advisor, and best-selling author known for his expertise in creating unforgettable customer and employee experiences. His books, “Never Lose a Customer Again” (#2 Wall Street Journal bestseller) and “Never Lose an Employee Again,” have become essential guides for businesses seeking to turn one-time interactions into lifelong relationships. With nearly two decades of experience, Joey has worked with organizations like NASA, Zappos, and Deloitte, delivering actionable insights through keynotes, workshops, and consulting. Beyond his professional achievements, Joey is a world traveler, artist, and dedicated family man, living in Colorado with his wife and two sons.