Books by Michael S. Sorensen
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The most popular books by Michael S. Sorensen on 12min
I Hear You
Michael S. Sorensen
Purposefully brief, “I Hear You” extolls the virtues of validation and packs four years of therapy and coaching in an easy-to-grasp, simple-to-follow, four-step method. A tried-and-true approach to giving validation and feedback in nearly any situation, the method comprises the following four steps: listening emphatically, validating the other person’s emotion, offering advice or encouragement, and validating the emotion again.
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